The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘Our Children’s Medicine’ in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of sharing their whole selves with potential employers, including their lived experience and transferable skills. For more information, visit ourchildrensmedicine.ca

Are you passionate about assisting your customers? Do you enjoy learning new skills and bringing your own knowledge to the table?

We're looking for you to join our team as a Credit Cards Installment Lending Manager in Toronto, ON!

Our Scene+ program is an enhanced loyalty program that brings together the full benefits of our Scotia Rewards initiative and Scene. Scene+ ensures that every experience brings more rewards to our customers, with the opportunity to earn and redeem Scene+ points towards travel, shopping, entertainment, dining, and banking.

As we expand partnerships with our Scene+ program, including our recent launch of the Empire partnership, our Credit Cards team is looking for a Manager to work with these partners to drive credit card balance growth and customer engagement.

As the Manager, you play an integral role in our Credit Cards team. You'll have the opportunity to develop innovative business solutions and go-to market strategies to engage in vital opportunities related to our installment program in collaboration with our partner channels. Your skillset will directly support our key initiatives, including the vision for credit card installments, a brand-new product in the Canadian market.

More of what you'll be doing includes:

• Work with key stakeholders to help define, shape, and deliver product feature developments, digital enhancements, and promotional offer campaigns for the partner channel
• Support in the day-to-day program management of Scene+ card partnerships related to the installment lending program
• Keep up to date on the latest industry innovations and conduct competitive market scans to support new opportunities to improve our installment product
• Monitor key lending KPI’s and continuously refine our product strategy, to build a customer centric product that is accretive to the bottom line of the credit card business
• Manage key aspects of developing and operationalizing the growth strategy for the program by gathering customer feedback, optimizing pricing, establishing business processes and policies, and performance reporting

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Requirements

• Self-Identify as First Nations, Metis, or Inuit
• Strong oral/written communication skills
• Post-secondary degree, diploma, or certification in a related field
• Passionate about creating customer value
• Able to work in a fast-paced environment
• Eager to learn new skills and use problem-solving abilities
• Team player, able to lead a team of dedicated individuals
• Knowledgeable about the credit card industry
• Strong relationship-building skills